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Return/Refund Policy, FAQs, and Reporting Defective Items

What is your return/refund policy?

We’re sorry to hear the product you purchased is not working out for you! Please review the following information before reporting any defective items: All defective items must be reported within 30 days of receiving the order...

How do I report a defective product?

GetPop is dedicated to providing you with a vaping resource you can trust. If you have received a defective product please let us know by providing the following information...

When can I expect my refund?

Once processed, you will receive an email with a confirmation of the refund. Please allow 5-10 business days for the refund to be reflected in your account depending on the guidelines set out by your financial institution.