Refund and Return policyUpdated 5 months ago

We’re sorry to hear that the product you purchased it’s not working out for you. We want you to be happy! If you are not satisfied with your purchase made on GetPop.co. please send us an email with your order number to support@getpop.co describing the reason for the request and specifying which items you would like to return within 30 days after receiving your order. 

Please allow 48 hours for us to review your request. Our Customer Care team will reply as soon as possible. 

All refunds will be credited to the original method of payment. We cannot refund to another card. 

Once processed, you will receive an email with a confirmation of the refund.

Please allow 5-10 business days for the refund to be reflected in your account. If you have any questions regarding your refund, we recommend to contact your bank first to confirm the transaction. Don't hesitate to let us know if additional questions arise.

THIRD PARTY RETAILERS

We do not provide refunds or exchanges for products purchased outside of GetPop.co. You must abide by the return and exchange policies set in place by the authorized retailer you have made your purchase with. Please contact the retailer in question for more details.