GetPop logo
GetPop logo

All articles

How do I report a defective product?Updated a month ago

GetPop is dedicated to providing you with a vaping resource you can trust. To do so, our product team works directly with manufacturers and distributors to ensure product quality for every line we carry.

That said, we are aware that disposable devices can occasionally have defects caused during the manufacturing process. While these defects are outside of our control, it is important to us that you are happy with your purchase.

If you have received a defective product please let us know by clicking here and selecting "I'd like to report an issue with my order." as shown below.

Was this article helpful?